Find answers to common questions about our services, booking, and travel.
How do I book a ticket?
You can book by selecting your seats on our booking page and clicking "Book via WhatsApp". This will open WhatsApp with a pre-filled message. Send it to us and we'll confirm your reservation.
What are the departure times?
Departure times vary by route. Check the "Schedule" section above. Most routes have multiple daily departures.
Are there student discounts?
Yes, we offer student discounts on all routes. Present your valid student ID when booking or at the terminal.
What is the luggage allowance?
Each passenger is allowed one large suitcase (up to 20kg) and one small handbag. Additional luggage may incur a fee.
Is travel insurance included?
Yes, all passengers are covered by our comprehensive travel insurance policy. Contact us for details.
Do you offer discounts for children?
Children under 5 travel free. Children aged 5-12 get a 50% discount on all routes.
What types of buses do you have?
We operate 48-seater buses and 14-seater shuttles with modern amenities like Wi-Fi, A/C, and entertainment systems.
How can I contact customer support?
You can reach us via phone at +254 756 825 661, WhatsApp, or email at info@guardianangelbuses.co.ke.